Fusterclucked (I've been used and abused)

"Nice list", was a typically understated comment on Robitron to what, at least by my account, amounts to a very nice list: Juergen Pirner's Task List, a collection of common user behaviors (understood as "tasks") that are intended to test and/or "break" a natural language interface, or bot, that a user encounters on the Internet. Juergen calls it "a rough list of tasks Jabberwock (the "candidate") as a web based chatterbot is aware of", and with his consent, I re-post it here, so that it may inform a wider audience of AI researchers and fans. Being a bot on the web today is like walking around wearing a large "Kick me" sign on your ass, so as a primer for the abuse which any AI that's at the mercy of the general public has to endure, it's well worth studying.

Our larger discussion at that point revolved around the question of whether it is appropriate to speculate about a future dominated by super-human AI, while most AIs that exist today break when you do something as unintelligent and mechanical as feeding them back their own output. I couldn't be convinced that it is, but I believe I made up for that by pointing the group towards the agentabuse.org site. During CHI 2006, an international conference for human-computer interaction held from April 24-27 in Montréal, these commendable people are organising a workshop, "Misuse and Abuse of Interactive Technologies". From the blurb:
The goal of this workshop is to address the darker side of HCI by examining how computers sometimes bring about the expression of negative emotions. In particular, we are interested in the phenomena of human beings abusing computers. Such behavior can take many forms, ranging from the verbal abuse of conversational agents to physically attacking the hardware. In some cases, particularly in the case of embodied conversational agents, there are questions about how the machine should respond to verbal assaults.
The workshop was held in 2005 already; you can download the proceedings, or individual papers, from their site. Could be helpful.

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